Sales Policy for NearTopic

Effective Date: December 9, 2024

At NearTopic, we are committed to providing a seamless and satisfying shopping experience. Our Sales Policy outlines the terms and conditions governing your purchase of products through our website (neartopic.com). By making a purchase, you agree to comply with these terms. Please take the time to carefully read this policy before completing your purchase.

1. Product Availability and Pricing

  • Product Availability: While we make every effort to ensure that all products listed on our website are in stock and available for sale, there are instances when products may be temporarily unavailable or discontinued. If the product you have ordered becomes unavailable, we will notify you immediately and offer you alternatives or a full refund.

  • Pricing: All prices listed on our website are in U.S. dollars. Prices are subject to change without notice due to factors such as market demand or promotions. The price displayed at the time of purchase will be the final price, and any changes in price after an order is placed will not affect that order.

  • Sales Tax: Sales tax is calculated based on the delivery address. The applicable tax rate will be shown during checkout, and you will be charged accordingly.

  • Discounts and Promotions: From time to time, NearTopic may offer promotional discounts, sales, or special offers. These promotions are typically subject to specific terms, such as validity periods or product exclusions. Promotional offers cannot be combined unless otherwise stated.

2. Ordering Process

  • Placing an Order: To place an order, simply add items to your shopping cart and proceed to the checkout page. You will be required to enter your shipping and billing information to complete your purchase.

  • Order Confirmation: Once your order is placed, you will receive an email confirmation that includes a summary of your order. It is important to verify that all details are correct. If you notice any errors, please contact us immediately to make the necessary corrections.

  • Order Processing: After you place an order, we begin processing it. Most orders are processed within 1-2 business days. However, processing times may vary depending on the volume of orders or other factors. We will notify you if there is a delay in processing your order.

3. Payment Methods

We offer a variety of payment options to ensure that you can easily complete your purchase. Accepted payment methods include:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Other Methods: We may offer additional payment options at checkout depending on your location.

Please ensure that the payment information you provide is accurate and up to date. If we are unable to process your payment due to errors, we may contact you for clarification or cancel the order.

4. Shipping and Delivery

  • Shipping Methods: We offer different shipping options, including standard and expedited shipping, depending on your location and delivery preferences. The available options will be displayed during the checkout process.

  • Shipping Time: Shipping times will vary depending on your selected shipping method and delivery address. You will be provided with an estimated delivery time when you complete your order. Please note that delivery times are estimates and can be affected by external factors like weather, holidays, and shipping carrier delays.

  • Shipping Fees: Shipping fees are calculated at checkout and will be based on the weight of your order and delivery location. The total shipping cost will be displayed before you complete your purchase.

  • International Shipping: We offer international shipping to select countries. Additional customs duties, taxes, or import fees may apply, and these are the responsibility of the customer.

5. Cancellations and Modifications

  • Order Cancellations: If you wish to cancel your order, please contact us as soon as possible. If your order has not yet been processed or shipped, we can cancel it and provide a full refund. Once an order has been shipped, it cannot be canceled, but you may return the item after it arrives.

  • Order Modifications: If you need to change an order (e.g., change the shipping address or add an item), contact us promptly. If the order has not been processed or shipped, we can make modifications. After the order has been processed, changes may not be possible.

6. Returns and Refunds

  • Returns: We accept returns in accordance with our Refund and Returns Policy. You can return most items within 30 days of receiving your order for a full refund or exchange. For more details, please refer to our Refund and Returns Policy.

  • Refunds: Once your returned item is received and inspected, we will issue a refund to your original payment method. Refund processing may take 5-7 business days to appear in your account.

7. Customer Responsibility

  • Accuracy of Information: You are responsible for providing accurate information, including shipping and billing details. Incorrect information may result in delays or delivery issues.

  • Shipping Address: It is your responsibility to ensure that the shipping address you provide is correct. We are not responsible for lost or delayed shipments caused by incorrect or incomplete addresses. If you notice an error, please contact us immediately.

8. Limitation of Liability

NearTopic is not liable for any damages or losses arising from your use of our website or products, except as required by law. Our liability is limited to the value of the products purchased, and we are not responsible for any indirect, incidental, or consequential damages.

9. Changes to the Sales Policy

NearTopic reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, along with an updated effective date. We encourage you to review this policy regularly to stay informed.

10. Contact Us

If you have any questions or concerns about this Sales Policy, please contact us: